Privacy Policy

1. Information We Collect

When you visit Prime Picks or make a purchase, we collect certain information to process your orders effectively. This includes your name, delivery address, mobile phone number, and account password. We use this information solely to fulfill your orders, provide customer support, and communicate updates regarding your purchases.

2. Secure Payments & Razorpay Integration

We take your financial security seriously. Prime Picks utilizes Razorpay as our secure third-party payment gateway to process all online transactions.

• We do not store, process, or have access to your credit card, debit card, or UPI PIN details on our servers.
• When you choose to pay online, your transaction is securely handled directly by Razorpay, which complies with strict PCI-DSS security standards.
• We share only the necessary order details (such as order amount and contact details) with Razorpay to successfully facilitate the transaction.

3. How We Use Your Information

Your personal data is used to:

• Process and deliver your orders accurately.
• Provide a seamless login experience to track your order history.
• Send order confirmations and delivery updates via SMS/WhatsApp or email.
• Prevent fraudulent transactions.

4. Data Sharing and Protection

We do not sell, rent, or trade your personal information to any third parties for marketing purposes. Your data is only shared with trusted service providers (like Razorpay for payments and our delivery partners for shipping) strictly to fulfill your order requirements.

5. Cookies

Our website uses minimal cookies and local storage (such as your shopping cart data) to ensure the website functions correctly and provides a smooth shopping experience.

6. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

Prime Picks (Solad Research Lab)
Phone / WhatsApp: +91 7002689088